How might we...
- Communication: How might we improve our communication internally and externally?
- How might I communicate more effectively?
- How might we increase team communication and discussion and decrease email?
- How might I communicate more effectively?
Hypothesis
If the staff uses Slack, then this will increase communications/discussions and decrease emails.
Design
- Respond to invitation to join the Slack team and setup account
Metrics
The goal is to have 6 people using it over the next 2 weeks and have one robust conversation. The starting topics are complex/emergent systems, NWLL, confluence, and personal check-ins.
Learnings
- Part of the reason this experiment failed was because it was too broad and not directive enough.
- It wasn’t clear whether the purpose was to replace our emails with slack or use it as a tool for different types of communication. The experiment lacked a hypothesis :(.
- People are open to using Slack and trying it with another specific purpose including Announcements/Status Updates on external events people are attending/presenting at; Communications around proposals/reports that are collaborative and generate a lot of back and forth email.
Decisions
No decisions made.
Questions
Could Slack work for project updates that aren’t urgent?